TERMS AND CONDITIONS

Our terms and conditions

 

The online store Made in CIRE is operated by PUKKA’S WEBS DESIGN, SL depending on the agreement that exists with Made in CIRE.

The following conditions govern the sale of the products presented on this website by the company PUKKA’S WEBS DESIGN, SL, established in C / Alfons XII, 75 bajos 08006 Barcelona(Spain), registered in the Commercial Register of Barcelona in T 30555, F 170, S 8, H B 174113 and with CIF B-61563417 (hereinafter, PUKKA’S), the client or user (hereinafter, the client or user) and the use of it. Whether browsing the online shop as the purchase of any products offered on it, suppose the user acceptance without reservations of any kind, of each and every one of these general conditions of recruitment and employment. However, if you have any questions about these, please get in touch with our Customer Service  by email to the administracion@pukkas.com.

PUKKA’S may at any time and without notice, amend these general terms and conditions and use, as well as the special conditions, if any, are included, by posting such changes on the store so they can be known by users, and there is a record of the date of these amendments, while respecting the law and regulations in force. The products offered in this web site, and more specifically the prices, features, promotions and any other information may change without notice.

 

1. Ownership of website content.

All content published in the store and especially the designs, text, graphics, photographs, images, logos, icons, buttons, and the software, trade names, trademarks or industrial drawings and any other signs of use industrial and business are subject to intellectual and industrial property of Made in CIRE and are the exclusive property of Made in CIRE. Under no circumstances shall any license granted or waiver, total or partial transfer of such rights is done or any right or expectation of rights conferred, and in particular, alteration, exploitation, reproduction, distribution or public communication the contents without the express permission of Made in CIRE.

PUKKA’S not be liable in any case and under any circumstances for violations of such rights committed by the user.

 

2. Customers service.

For any doubt, question or suggestion, you can send your comments by email to the administracion@pukkas.com

 

3. Coverage of the offer.

The products offered are distributed worldwide.

 

4. Purchase warrants.

Items deals on this website are products of the Made in CIRE collections and meet the same quality requirements and guarantee that products offered for sale in retail outlets.

Cada producto va acompañado de los siguientes datos:

  • Item Name
  • Image / Article
  • Item Description
  • Price (in the corresponding currency)

 

5. Purchase procedure.

5.1 Order

To order you can choose to buy as a registered user or, if desired, as a guest user, completing the electronic form at all times displayed in the store and following the instructions therein. Upon registration, and to proceed with the purchase of products, you must add the product you wish to purchase to cart, according to the indications listed on the screen, filling in for this purpose in the order form provided and validating it. The validation of the order by the client expressly implies knowledge and acceptance of these General Terms and Conditions as part of the contract.

The order form requesting personal data will be incorporated into our database in order to process the order from PUKKA’S and facilitate the implementation of new purchases in our store. Similarly, you can access your personal data. Remember that personal data must indicate with accuracy to avoid confusion or incidents in the shipping / Articles / s acquired / s. Moreover, if they request it, you will receive email information and publications on Made in CIRE.

Once completed the purchase order, and before sending the request for a summary identifying the item purchased, their total price (transport and taxes included) and shipping information. The order must be confirmed by clicking the button “Confirm Order”

 

5.2 Prices and Currency.

All prices published by PUKKA’S in the shop include indirect taxes (Value Added Tax).

 

5.3 Way to pay.

Purchases are paid by credit card or debit securized (VISA, MasterCard) or via PayPal

 

5.4 Transportation Order. Shipping costs.

Transporting items purchased will be made through a courier company and will be delivered on time detailed below according to the destination of delivery of the goods.

 

 Destination Transport costs Delivery period Transport
 Peninsula  3,50 € 3 – 4 Business days Messaging
 Balearic Islands  9,00 € 4 – 6 Business days Messaging
 European Union  13,00 € 4 – 6 Business days Messaging
 Outside European Union – Rest of word  30,00 € 4 – 10 Business days Messaging

Freight rates include VAT

 

To avoid delivery incidents (wrong addresses, inability to find someone at home etc.), you must successfully complete the corresponding form and also completion of box relative to the contact telephones.

These periods may be higher for a few weeks of the year, including the Christmas period. In any case PUKKA’S announce this casuistry forces the user with a clear, unambiguous message before the user process the payment order.

PUKKA’s responsibility is limited in cases of force majeure (strikes, adverse weather conditions hindering normal traffic by land, sea or air, …).

In these cases, PUKKA’s delivery orders as soon as possible and the time limits specified above shall not apply.

 

6. Warranty.

The guarantee, essential for any exchange or refund, the delivery note you will receive with your order and / or e-mail, and is valid for two years.

 

7. Exchanges and returns.

If upon receipt of purchase are not satisfied / a, PUKKA’S allows for exchange or refund within fourteen (14) days from the date of its receipt provided that the article has not been used or damaged. So PUKKA’S can not accept exchanges or returns of damaged or used or without their original packaging items. Upon receipt of the product in these conditions, we will refund the value of the order. Therefore, in order to process your return satisfactorily, we would appreciate that you send us the product in perfect condition, unused and in its original packaging. It is very important that you return the / the product / s of exchange or return perfectly packaged. If the products are damaged due to improper packaging, we can not accept your return.

Out can also return the product out to PUKKA’S if the product is faulty in origin or, where appropriate, when the product, our mistake, does not correspond to the subject of the order. In this case PUKKA’S process the collection, and the new delivery.

Return Process:

Return the package to PUKKA’S WEBS DESIGN, SL. , C/ Alfonso XII, 75 Bajos, (08006) Barcelona

Once we receive the merchandise in our stores and check that all the above conditions are met, PUKKA’S accept the return of the product and will proceed to refund the amount (minus the shipping cost that we incurred to send the product) according to the method of payment, and if necessary, send the new product. If you make payment via credit card, the amount will be credited to the same credit card. If you are not going to pay by credit card, we will request an account number where to pay the amount.

You will receive the refund of the amount within a period of 30 days from receipt of the product in our warehouse refunded. Note that if you paid by credit card is likely that your bank will show the amount of the refund in your balance until the following month.

Note that PUKKA’S not support shipments freight collect, and therefore shipping cost is borne by you, except in cases of defective products in origin or errors in the product under order, in which all costs they will be charged to PUKKA’S.

 

8.- Protection of Personal Data.

The data treatment policy is available in the Privacy Protection section.

 

9. Cookies.

PUKKA’S uses “cookies” for the sole purpose of offering a more personalized service and help navigation on your pages easier and more tailored to the preferences of its members. A “cookie” is a small text file that a Web server stores the user’s hard disk. “Cookies” by themselves can not identify a person as it does not refer to any personal data and can not be executed as code or deliver viruses. If you want you can turn off the “cookies” option in your browser.

“Cookies” help us, for example, to save user settings (language and country from which you browse) to not have to enter these details again on your next visit. It will allow us to manage your shopping cart and retain your order information while visiting our pages.

 

10. Others.

PUKKA’S is committed through this means not to make misleading advertising. To this end, therefore, they will not be considered false advertising formal or numeric errors which may be found throughout the content of the various sections of the online store, produced as a result of maintenance and / or incomplete or faulty update the information contained in these sections. PUKKA’S, in accordance with the provisions of this paragraph, undertakes to correct as soon as it becomes aware of such errors.

 

11. Law and Jurisdiction.

These purchase conditions are subject to Spanish legislation so the sales transactions are deemed to be made at the home of PUKKA’S.

For settling any disputes arising from this contract or legal instrument, the parties may resort to the Consumer Arbitration Board of Catalonia, which is entrusted with the appointment of the arbitrator or arbitrators and the arbitration administration. If none of the above systems to be effective, both parties submit to the Courts of the city of Barcelona, waiving their own jurisdiction if different. In case of disputes with end consumers residing in Spain, the courts shall be those of the consumer’s address.

These general contracting conditions are updated as of June 1, 2015.